Speyside Falconry Pest Management Terms and Conditions

1. Pricing and quotation will be given after an initial site visit 
2. Once a treatment schedule has been agreed, customer must allow access at the date and time agreed. Failure to give access as agreed may result in a cancellation/reschedule fee. More than 24 hours notice, no charge. Less than 24 hours a charge will be made.
3. All treatments, call outs or services will be provided with a treatment report after each visit
4. Complete eradication may require multiple visits and advice on housekeeping and proofing measures will be given to aid the process. We ask that you follow the advice given
5. Invoices are issued at the end of each month or treatment depending on agreement, Invoices have a 30 day payment policy
6. Tampering with any equipment during the course of treatment may result in the job being cancelled and invoiced for works recieved
7. Damage or loss of our equipment due to customer tampering or moving without permission will incur a fee 
8. Should a regular service end we will remove all our equipment and send a final bill of payment
9. Should the job end on our request and treatment is finished, but a call back is requested, this will be a visit at no cost. Should the job end at the customers request any re call out will be treated as the start of a new job and treated accordingly.
10. We will not accept liability of damage or loss of domestic pets or livestock that occurs through failure to follow the advice and instructions given during the treatment process